Kellan (Tuan Thanh Nguyen)
3rd-year PhD Student

Research Interests:
IT Adoption
Sustainable IT
IT Business Value
Predictive Analytics


PhD, 2017- present, Institute of Service Science, National Tsing Hua University.

MBA, 2012-2014, Business School, International University, Vietnam National University of Ho Chi Minh. 

BA, 2007-2011, Air Transport Department, Vietnam Aviation Academy.

Academic Experience

Visiting Scholar, 09.2018 - 02.2019, Department of Analytics and Operations, NUS Business School, National University of Singapore.

Professional Experience

Quality Officer, 2015-2016, Safety and Quality Department, Tan Son Nhat Cargo Services Co., Vietnam Airlines.

Management Trainee, 2013-2014, Process Engineering Department, Dunlopillo Vietnam.

Awards & Honors

2017-2019: “NTHU Scholarship for PhD Program”, National Tsing Hua University.

2014: “Silver medal awarded for graduate student who secured the second highest GPA in business administration major", International University, Vietnam National University.

2012: “Honored certificate for students who secured highest GPA from universities and institutes in Southern Vietnam", Dong A Bank and Ho Chi Minh Communist Youth Union. 

2008-2011:"Scholarships for outstanding university students", Vietnam Aviation Academy.

Selected Papers

1. Nguyen and Hsu. 2018. "Investigating the dynamic process of value co-creation and value co-destruction in Self-Service Technology," Proceedings of Pacific Asia Conference on Information Systems (PACIS), Japan.