Research Specializations

•  Management of Service Organizations 服務組織管理

•  Social Network & Leadership 社會網路與領導力

•  Chinese Organization Behavior 華人組織行為

•  Online Learning Service 線上學習服務

•  Service Marketing and Consumption 服務行銷與消費

•  Quantitative Business Analytics 量化商業分析

Fields of Applications: General Management, Organizational Behavior, Human Resource Management, Learning Sciences, Educational Studies

Publication

Work in Progress

• Kuo, T. M.-L., Tsai, C.-C., & Wang, J.-C. [Title removed to protect anonymity] Manuscript submitted to The Internet and Higher Education (SSCI indexed, Revision 2, under review)

• Shuai, M., Luo, J.-D., & Kuo, T. M.-L. [Title removed to protect anonymity] Manuscript submitted to Chinese Journal of Journalism & Communication (CSSCI-Top indexed, Revision 1, under review)

• Luo, J.-D., Zhang, Y., Kuo, T. M.-L., & Wang, Y. [Title removed to protect anonymity] Manuscript submitted to Foreign Economics & Management (CSSCI-Core indexed, Revision 1, under review)

• Kuo, T. M.-L., Lin, T.-J., Tsai, C.-C., & Wang, J.-C. Academic hardiness and chatbot engagement: the mediating role of goal orientation. Manuscript preparing to submit to Computers and Education (SSCI indexed)

• Kuo, T. M.-L., Tsai, C.-C., Wang, J.-C, & Chen, G.-J. Co-learning with chatbot: The role of academic hardiness on L2 Japanese listening anxiety and listening performance. Manuscript preparing to submit to Computers and Education (SSCI indexed)

• Kuo, T. M.-L., Wang, J.-C, & Lin, C.-H. Operational transparency and trust in live-casting shopping community: A multilevel perspective. Manuscript preparing to submit to Journal of Service Research (SSCI indexed)

• Kuo, T. M.-L., Lin, T.-J., Tsai, C.-C., & Wang, J.-C. Internet-specific epistemological beliefs, self-regulation, and learning engagement in MOOCs-supported flipped classroom: A multilevel perspective.

Journal Articles (Peer-reviewed)

• • Kuo, T. M.-L., & Young, S. S.-C. (2016). A study of selected apps to aid English underachievers. Research of Educational Communications and Technology, 112(2), 19-39.  doi: 10.6137/RECT.2015.112.02 (In Chinese) (TCI-HSS-indexed)

Conference Papers

• Kuo, T. M.-L., & Wang, J.-C. (2018). Exploring perceived value creation of MOOCs service systems - A preliminary investigation. In T.-T. Wu, Y.-M. Huang, R. Shadiev, L. Lin, & A. I. Starčič (Eds.), Innovative Technologies and Learning (pp. 510–517). Portoroz, Slovenia: Springer International Publishing.

• Kuo, T. M.-L. & Wang, J.-C. (2018). Exploring perceived value creation and underlying contradictions of MOOCs service system. Paper presented at the 2018 Informs International Conference (INFORMS International 2018). Taipei, Taiwan: Taipei International Convention Center, June 17-20.

• Kuo, T. M.-L. & Wang, J.-C. (2018). Why learners fail in MOOCs? Predicting learning engagement using theory-oriented constructs. Paper presented at the 2018 Informs International Conference (INFORMS International 2018). Taipei, Taiwan: Taipei International Convention Center, June 17-20.

• Nguyen, T.-T. & Kuo, T. M.-L. (2018). Co-creating value from predictive analytics: A case study of platform as a service. Paper presented at the 2018 Informs International Conference (INFORMS International 2018). Taipei, Taiwan: Taipei International Convention Center, June 17-20.

• Kuo, T. M.-L., Tsai, C.-C., & Wang, J.-C. (2017). Why learners fail in MOOCs? Investigating the interplay of online academic hardiness and learning engagement among MOOCs learners. In Chen, W. et al. (Eds.) (2017). Proceedings of the 25th International Conference on Computers in Education (ICCE 2017) (pp. 216-221). New Zealand: Asia-Pacific Society for Computers in Education. 

• Cheng,Y.-C., Tzeng, J.-W., Huang, N.-F, Lee, C.-A. & Kuo, T. M.-L.(2017). Development of alternative conception diagnostic system based on Item Response Theory in MOOCs. Proceedings of the 25th International Conference on Computers in Education (ICCE 2017) (pp. 469-474). New Zealand: Asia-Pacific Society for Computers in Education.

• Kuo, T. M.-L., Shmueli, G., & Wang, J.-C. (2017). Do your friends make you learn better? The effect of social signals on online learning: A randomized field experiment on MOOCs. Paper presented at the Thirteenth Symposium on Statistical Challenges in eCommerce Research (SCECR 2017), Ho Chi Minh City, Vietnam, June 26-28, 2017. 

• Kuo, T. M.-L. (2017). Applying Flipped ABC model in Children Mandarin Teaching. Paper presented at the Tenth International Conference on Internet Chinese Education (ICICE 2017), Taipei, Taiwan, June 24-25, 2017.

• Kuo, T. M.-L., & Wang, J.-C. (2017). The secret of deeper learning: The effect of S-IDEAL model on science learning. In M.-H. Lee, M. Chang, T.-W. Chan, S. Yu, C. Chai, & Y. Dong (Eds.), Workshop Proceedings of the 21st Global Chinese Conference on Computers in Education 2017 (pp. 94–101). Beijing: Beijing Normal University.

• Kuo, T. M.-L., Wang, J.-C., & Huang, N.-F. (2016). From SPOC to MaCCC: A preliminary study of Massive Cross-institutional Course using social network analysis. Paper presented at 2016 Learning with MOOCs III Conference (LWM’16). Philadelphia, USA: University of Pennsylvania.

• Kuo, T. M.-L., & Young, S. S.-C. (2016). How S-IDEAL model promotes deeper science learning in SPOCs: Preliminary design-based research. In Proceedings of the 16th IEEE International Conference on Advanced Learning Technologies (ICALT 2016). (pp. 166-170). Texas, USA: The University of Texas at Austin.

• Chang, H. M., Kuo, T. M.-L.*, Chen, S. C., Li, C. A., Huang, Y. W., Cheng, Y. C., Hsu, H. H., & Huang, N. F. (2016). Developing a data-driven learning-interest recommendation system to promote self-paced learning on MOOCs. In Proceedings of the 16th IEEE International Conference on Advanced Learning Technologies (ICALT 2016). (pp. 23-25). Texas, USA: The University of Texas at Austin. (*corresponding author)

• Kuo, T. M.-L., & Young, S. S.-C. (2016). A preliminary study of using SPOC to enhance deeper conceptual understanding in life science. In Wu, Y.-T et al. (Eds.), Proceedings of 20th Global Chinese Conference on Computers in Education (GCCCE2016). (pp. 48-55). Hong Kong, China: The Hong Kong Institute of Education. (In Chinese)

• Kuo, T. M.-L., & Young, S. S.-C. (2016). Effectiveness of using MOOC and flipped learning in life science study. Paper presented at 2016 Tsing Hua Postgraduate Academic Forum, National Tsing Hua University, Hsinchu, Taiwan, May 19-20, 2016. (*Best Paper Award)

• Kuo, T. M.-L., Lin, W-L., & Young, S. S.-C. (2016). Implementation of mobile Apps associated with repurposed OER for enhancing English listening learning. Paper presented at 3rd English Scholars Beyond Borders (ESBB 2016), Providence University, Taichung, Taiwan, May 19-22, 2016. (*Best Graduate Student Paper)

Honors and Awards

• President Fellowship, National Tsing Hua University, Hsinchu, Taiwan (2016-2020)

• Phi Tau Phi Scholastic Honor Award (斐陶斐榮譽學會，The Phi Tau Phi Scholastic Honor Society), National Tsing Hua University, Taiwan (2016)

• Best Graduate Student Paper Award at 3rd ESBB (English Scholars Beyond Borders) international conference, Providence University, Taichung, Taiwan, (2016)

• Best Paper Award in Cross-disciplinary Humanity Studies at 2016 Tsing Hua Postgraduate Academic Forum, National Tsing Hua University, Hsinchu, Taiwan (2016)

• Best International Conference Paper Award, Office of Research and Development, National Tsing Hua University, Taiwan (2016)

Service 

• Research Paper Reviewer, British Journal of Educational Technology (SSCI journal), 2018-present

• Research Paper Reviewer, Journal of Computer Assisted Learning (JCAL) (SSCI journal), 2016-present

• Research Paper Reviewer, Computers & Education (SSCI journal), 2015-present 

• Research Paper Reviewer, Journal of Hospitality and Tourism Insights, 2021-present

•  Research Paper Reviewer, Information and Learning Sciences, 2021-present

•  Program Committee Member, Global Chinese Conference on Computers in Education (GCCCE 2022)

•  Program Committee Member, International Conference on Smart Learning Environments (ICSLE 2019)

•  Program Committee Member (Big Data in Education and Learning Analytics), IEEE International Conference on Advanced Learning Technologies (ICALT 2018, 2019)

• Judge, NTHU K-12 Mandarin Teaching Lesson Plan Competition, 2016-2017（清華大學華語中心少兒華語教案比賽評委）

Certificates

•  Emergency Medical Technician (I), National Conscription Agency, Ministry of the Interior, Taiwan (2021)

• Certificate of Completion, Training and Resources in Research Ethics Evaluation (TRREE), Clinical Trials Centre (The University of Hong Kong) and Bioethics & Law Center (National Tsing Hua University), Taiwan. (2018)

• Certificate of Completion, Center for Taiwan Academic Research Ethics Education, Taiwan (No. 105020235-2) (10 hours training) (2018)

• Certificate of Completion, Workshop on Organization Behavior Methodology, Taiwan Association of Industrial and Organizational Psychology (TAIOP), Department of Psychology, National Taiwan University, Taipei, Taiwan (2018)

• Certificate of Completion, Multilevel Modeling Research Design and Data Analysis Workshop, Department of Educational Psychology and Counseling, National Tsing Hua University, Hsinchu, Taiwan. (2018)

• Certificate of Completion, Center for Taiwan Academic Research Ethics Education, Taiwan. (No. 105020235) (2017)

• Certificate of Participation, Korean Ministry of Education and Institute of APEC Collaborative Education (IACE), Busan, Korea. (2014)

• Certificate of Teaching Assistant Training, Center for Teaching and Learning Development, National Tsing Hua University, Hsinchu, Taiwan. (2014)

• Certificate of Medical Research Ethnics Training, Taiwan. (2014) NO. 20140520-90

• First Honor in Dept. of English Instruction, National Hsinchu University of Education, Hsinchu, Taiwan. (2014)

• Certificate of Teaching Chinese to Speakers of Other Languages (TCSOL program), Dept. of Chinese Language and Literature, National Hsinchu University of Education, Hsinchu, Taiwan. (2014)

• Certificate of Internship in teaching Chinese Language and Culture, Samantabhadra Institute of Cebu, Cebu City, Philippines. (2013)

Professional Communities

•  台灣服務科學協會 (s3tw) Service Science Society of Taiwan

•  臺灣工商心理學學會 Taiwan Association of Industrial and Organizational Psychology 

• 台灣人機互動協會  Taiwan Association of Computer-Human Interaction

• 國際電機電子工程師學會 IEEE