現職 Employment 

清華大學服務科學研究所副教授

Associate Professor, Institute of Service Science, National Tsing Hua University, Taiwan

Co-Director, Digital Work Lab, New Zealand

Adjunct Professor, School of Information Management, Wellington School of Business and Government, Victoria University of Wellington, New Zealand

學歷 Education 

• PhD in Management (concentration: Information Systems), Smith School of Business, Queen’s University, Canada

經歷Work Experience

• Lecturer (Assistant Professor) and Senior Lecturer, Wellington School of Business and Government, Victoria University of Wellington, New Zealand

研究興趣 Research Interests 

• Human-AI collaboration

• Implementation, management, and application of information systems (IS) and technologies (IT) (resistance and agility)

• IS development methodology (agile and humanistic approaches)

• IS/IT project, personnel, and team management (failures, conflict, DEI)

• Theory building methods

1.  Iftikhar, R., Chiu, Y.-T., Saud Khan, M., and Caudwell, C. (in press). “Human–Agent Team Dynamics: A Review and Future Research Opportunities”, IEEE Transactions on Engineering Management 

2.   Doyle, C., & Chiu, Y.-T. (2023). “Blending Modalities, Pedagogies, and Technologies: Redesigning an Information Systems Course to Encourage Engagement”, Communications of the Association for Information Systems, 53, 322-341. https://doi.org/10.17705/1CAIS.05313

3.   Hui, W.-S., Chen, H.-G., Chiu, Y.-T. and Raskovic, M.(M). (2023), "Managing interorganizational renqing practices in high-performance organizations in Taiwan: the when, where and how of renqing giving", Cross Cultural & Strategic Management, Vol. 30 No. 3, pp. 554-580. https://doi.org/10.1108/CCSM-05-2022-0074

4.   Zhu, Y.-Q., Kanjanamekanant, K., & Chiu, Y.-T. (2023). “Reconciling the Personalization-Privacy Paradox: Exploring Privacy Boundaries in Online Personalized Advertising,” Journal of the Association for Information Systems, (24:1), 1-23 

5.   Cranefield, J., Winikoff, M., Chiu, Y. -T., Li, Y., Doyle, C., & Richter, A. (2022). “Partnering with AI: the case of digital productivity assistants,” Journal of the Royal Society of New Zealand, 1-24. 

6.  Chiu, Y.-T., Mirkovski K., Cranefield J., Shankar, S. (2022). “Knowledge retention challenges in information systems development teams: A revelatory story from developers in New Zealand,” International Journal of Knowledge Management, (18:1), 1-25. 

7.  Chiu, Y.-T., Zhu, Y.-Q., & Corbett, J. (2021). “In the hearts and minds of employees: A model of pre-adoptive appraisal toward artificial intelligence in organizations,” International Journal of Information Management, 60, 1-16.

8.  Patel, S., Chiu, Y.-T., Khan MS, Bernard J-G, Ekandjo T. (2021). “Conversational agents in organizations: Strategic applications and implementation considerations,” Journal of Global Information Management, (29:6), 1-25 

9.  Zhu, Y.-Q., Corbett, J., & Chiu, Y.-T. (2021). “Understanding employees’ responses to artificial intelligence,” Organizational Dynamics, 50(2), 1-10. 

10. Chiu, Y.-T. and Staples, D. S. (2013). “Reducing faultlines in geographically-dispersed teams: Self-disclosure and task elaboration,” Small Group Research, (44:5), pp. 498-531. 

• Associate Editor, Communications of the Association for Information Systems

• Co-Chair, Technology, Research, Education, and Opinion (TREO) Talks, the Pacific Asia Conference on Information Systems (PACIS) 2022.

• Co-Chair, the Organising Committee, the 31st Australasian Conference on Information Systems (ACIS) 2020

• Virtual Conference Technical Coordinator, the 31st Australasian Conference on Information Systems (ACIS) 2020

• Track Chair:  

  • Track: Agile IS Development and Project Management, the Australasian Conferences on Information Systems (ACIS) 2019 & 2021 & 2022

  • Mini-track: Open Science Practices in Information Systems Research, Hawaii International Conference on System Sciences (HICSS) 2020-2024

  • Mini-track: Preparing Organizations for the Future of Work, the Americas Conference on Information Systems (AMCIS) 2023 

• Associate Editor: 

  • The International Conference on Information Systems (ICIS), 2020-2024

  • The European Conference on Information Systems (ECIS), 2020-2025

• Program Editor and Co-Chair, The 8th annual New Zealand Information Systems Doctoral Consortium (NZISDC)  2017

• Finance and Organising Chair, IEEE International Conference on Computer Supported Cooperative Work in Design  (CSCWD) 2017