國立清華大學 服務科學研究所
Institute of Service Science
National Tsing Hua University
服務創新與設計 Service Innovation & Design
模組目的 Module Aim
The Service Innovation & Design (SID) module is intended for:
Guiding students to develop new services from initial user research, ideation, prototyping, presenting a new service concept, and value analyses.
Learning how to apply the knowledge and skills of design in the context of new service development.
Implementing service innovation in organizations and creating entrepreneurship opportunities.
研究與教學領域 Research and Teaching
服務設計 Service Design
主要探討服務導向之企業流程塑模與分析、服務最佳化與標準化、服務價值鏈分析等。
process modeling, service optimization and standardization, and service value chain.
服務創新 Service Innovation
主要探討服務創新之流程與策略，以及創新型服務所促成之組織及市場創新。
The processes and the strategies of service innovation, the innovative services contributions to organizations, and market innovations.
模組課程 Courses
ISS5087 服務設計Designing for services
ISS5060 社會創業Social Entrepreneurship
ISS5097 服務創新Service Innovation
*ISS5079 使用者研究方法User Research Methods
*ISS5092 行為改變設計Design for Behavior Change
*ISS5064 多感官人機互動：探索未來設計的可能性 Multisensory HCI: Reimagine Future Design Possibilities
* Teaching in English