國立清華大學 服務科學研究所
Institute of Service Science
National Tsing Hua University
系所成員 Faculty
系所成員 Faculty
The ISS faculty form a group of excellent researchers from leading universities who represent the wide range of expertise needed for holistic training in service science.
專任教授 Full-Time Faculty
專任教授 Full-Time Faculty
IT使用者行為IT User Behavior
IT服務管理 IT Service Management
IT服務產業分析 IT Service Industry Analysis
IT系統採用及價值評估 Adoption and Value of Information Systems
IT服務管理 IT Service Management
IT服務產業分析 IT Service Industry Analysis
IT系統採用及價值評估 Adoption and Value of Information Systems
電子商務 E-commerce
資料／文件探勘 Data/text mining
知識管理Knowledge management
服務科學 Service science
資料／文件探勘 Data/text mining
知識管理Knowledge management
服務科學 Service science
網路社群 Social Networks
社會網路 Community
電子商務E-Commerce
專利分析 Patent Analysis
社會網路 Community
電子商務E-Commerce
專利分析 Patent Analysis
清華講座教授 Tsing Hua Chair Professor
galit.shmueli@iss.nthu.edu.twPersonal website03-51-62545台積館TSMC Building R854
商業分析 Business analytics
大數據 Big Data
線上市場 Online markets
統計與資料探勘方法 Statistical and data mining methodology
大數據 Big Data
線上市場 Online markets
統計與資料探勘方法 Statistical and data mining methodology
特聘教授 Distinguished Professor博士班主任 PhD Program Coordinatorsoumya.ray@iss.nthu.edu.twPersonal website03-51-62141台積館TSMC Building R850
線上使用者行為 Online Behavior
網路安全 IT Security
虛擬社群 Online Communities
網路安全 IT Security
虛擬社群 Online Communities
服務失敗與補救 Service Recovery
服務接觸與溝通 Service Encounters
跨文化服務行銷 Cross-Cultural Services Marketing
服務接觸與溝通 Service Encounters
跨文化服務行銷 Cross-Cultural Services Marketing
市場行銷策略 Marketing strategies
廣告與渠道有效性 Advertising and multi-channel effectiveness
廣告與渠道有效性 Advertising and multi-channel effectiveness
人機互動 Human-Computer Interaction (HCI)
個人健康資訊學 Personal Health Informatics
行為改變/介入科技Behavior Intervention Technology
設計研究 Design Research
個人健康資訊學 Personal Health Informatics
行為改變/介入科技Behavior Intervention Technology
設計研究 Design Research
資訊系統開發、管理和應用Information systems development, management, and applications
人工智慧協作
Human-AI collaboration
資訊科技/資訊系統專案和團隊管理IT/IS project and team management
人工智慧協作
Human-AI collaboration
資訊科技/資訊系統專案和團隊管理IT/IS project and team management
數位數據驅動行銷Digital / Data-Driven Marketing
經濟與社會創新影響Economic and Societal Impacts of Innovation
技術平台Technological Platforms (social, crowd-based, sharing economy)
場域及准實驗Field and Quasi Experiments
經濟與社會創新影響Economic and Societal Impacts of Innovation
技術平台Technological Platforms (social, crowd-based, sharing economy)
場域及准實驗Field and Quasi Experiments
陳巧莛 Chiao-Ting Chen
助理教授 Assistant Professorctchen@iss.nthu.edu.tw 03-51-62544台積館TSMC Building R829B深度學習資料探勘Deep Learning and Data Mining
推薦系統Recommendation Systems
金融科技應用Financial Technology Applications
推薦系統Recommendation Systems
金融科技應用Financial Technology Applications
兼任師資 Adjunct Teacher
兼任師資 Adjunct Teacher
生活型態研究Life style study
行為式設計 Behavioral design
劇本式共創導引Scenario-based Design
行為式設計 Behavioral design
劇本式共創導引Scenario-based Design
服務設計Service Design
敘事設計Narrative design
劇本法 Scenario-based Design
敘事設計Narrative design
劇本法 Scenario-based Design
管理資訊系統 Management Information System
系統分析與設計System analysis and design
推薦系統Recommended system
系統分析與設計System analysis and design
推薦系統Recommended system
組織行為 Organizational Behaviour
策略管理Strategic Management
領導Leadership
策略管理Strategic Management
領導Leadership
數位學習
eLearning
軟體專案開發管理Software product management
eLearning
軟體專案開發管理Software product management
服務創新
Service Innovation
服務優化Service Optimization
Service Innovation
服務優化Service Optimization
訪問學者Visiting scholar
訪問學者Visiting scholar
Ye Li
Visiting period: 2022-2023University of California, RiversideAssociate Professor of Management of the School of Business
Personal website
Personal website
David Gary Schwartz
Visiting period: 2020-2021Meyrav Yitzhack Halevi
Visiting period: 2020-2021Gary Hsieh
Visiting period: 2019-2020退休教師 Retired Teacher
退休教師 Retired Teacher
嚴秀茹 HsiuJu Yen
榮譽退休教授Professor Emeritus
服務創新與設計 Service Innovation and Design
服務型企業之組織管理Management of Service Firms
服務業之消費行為研究 Consumer Behavior in Services
服務行銷 Service Marketing
服務型企業之組織管理Management of Service Firms
服務業之消費行為研究 Consumer Behavior in Services
服務行銷 Service Marketing
媒體社會行銷 Social Media Marketing 專題企劃報導 Thematic Planning report 實體關係模型 Entity-Relationship Model
行政人員 Staff
行政人員 Staff