Education

• PhD, Institute of Service Science, National Tsing Hua University, Taiwan (R.O.C), 2018 - present

• MBA, Business Administration, Bach Khoa University– Vietnam National University, HCM city, 2006-2008

• BA, Telecom Engineering, Bach Khoa University– Vietnam National University, HCM city, 2000-2005

Working Experiences

• Telecom engineer, Developing and operation Mobile Network, 2005-2009

• Product manager, Research and development E-commerce system, 2009-2013

• Lecturer, Management Information Systems (MIS), 2013-2017

Research Interests

Blockchain & Multi-Agent System, Business analytic and Forecasting,  Data/Text mining, Machine learning & Computer vision, Sustainability.

Publication

Journal Articles

• Viet-Cuong Trieu, Fu-Ren Lin. "The Development of a Service System for Facilitating Food Resource Allocation and Service Exchange". Sustainability. 2022; 14(19):11987. https://doi.org/10.3390/su141911987.

• Hoanh Su Le, Cuong Trieu and Thanh Ho, Jong-Hwa Lee, Hyun Kyu Lee. “Applying Artificial Neural Network for Sentiment Analytics of Social Media Text Data in the fast-food industry”, The Journal of Internet Electronic Commerce Research, Volume 17, No. 5, Korea Internet E-Commerce Association, ISSN 1598-1983, 10/2017.

• Nguyen Tien Dung, Trieu Viet Cuong, Ho Trung Thanh. “RFID Payment - World Success and the Deployment Feasibility at the Vietnam National University, HCM City”, Vietnam Banking Technology Review, ISSN 1859-3682, 05/2014

• Vuong Duc Hoang Quan, Trieu Viet Cuong. "Forecasting volatility of VN-Index? A combined artificial neural network prediction model with traditional methods”, Review of Finance, Vietnam Ministry of Finance, ISSN 005-56, 07/2008

• Vuong Duc Hoang Quan, Trieu Viet Cuong. "Can the stock price fluctuations be predicted? The possibility of applying artificial neural networks to forecast the volatility of the stock market", Review of Finance, Vietnam Ministry of Finance, ISSN 005-56, 06/2008

 Conference Papers

• Viet-Cuong Trieu, Fu-Ren Lin. “Designing Local Food Service Ecosystem for Sustainability: An Agent-based Social Simulation Approach based on Service-Dominant Logic”, Conference proceedings, 54th Hawaii International Conference on System Sciences (HICSS 2021), 01/2021, Manoa, Hawaii.

• Viet-Cuong Trieu, Fu-Ren Lin. "Service Ecosystem for Urban-Rural Sustainability: A Technology-driven Services Innovation Approach based on Service-Dominant Logic”, Conference proceedings, International Conference on Service Science and Innovation (ICSSI 2020), 10/2020, Hsinchu, Taiwan

• Viet-Cuong Trieu, Jan Fell. “Using Text Mining Techniques to explore the Franchising Conflict from Court judgments data”, Conference proceedings, The 15th International Conference on Multimedia Information Technology and Applications (MITA2019), ISSN 1975-4736, 07/2019.

• Trieu Viet Cuong, Tran Thi Anh. “Application CRM System In Education and Teaching: Case Study at University of Law Economics, VNU-HCM”, Information Systems in Business and Management 2017 (ISBM17), Ho Chi Minh City, Vietnam,10/2017.

• Hoanh Su Le, Cuong Trieu, and Thanh Ho. "Exploring Domestic and Foreign Customers' Opinions by Sentiment Analysis on Online Reviews in Bilingual Language", the Statistical Conference in E-Commerce Research (SCECR 2017), Ho Chi Minh City, Vietnam, 06/2017.

• Trieu Viet Cuong. "Security Issues of Electronic Payments in Vietnam",  Scientific Conference on E-Commerce Development in the Context of Economic Restructuring, Ho Chi Minh City, Vietnam, 11/2012.

 Text Book (For Undergraduate)

• “Big Data and business applications”, Vietnam National University Publisher in Ho Chi Minh City, 09-2017. ISBN: 978-604-73-5502-0, Co-author.

• “Analysis of data warehouse in business”, Vietnam National University Publisher in Ho Chi Minh City, 11-2016. ISBN: 978-604-73-4519-96, Co-author.

• “E-commerce”, Vietnam National University Publisher in Ho Chi Minh City, 04-2015. ISBN: ISBN: 978-604-73-3002-7, Co-author.

Honored certificate

• Honored certificate from the Director of Vietnam National University, Ho Chi Minh City in 2017 for the excellent Lecture who lead students to win the gold medal of Eureka science research award in December 2016.

• Honored certificate from the Rector of University of Economics and Law, a member of Vietnam National University in Ho Chi Minh City in 08/2016 for one of the top 10 lecturers who had the best feedback from learners in the period 2012-2016.

• Honored certificate from The Minister of Information and Communication (Vietnam) in 2012 for the excellent project manager who had an important contribution to the success of the E-commerce project in Vietnam Post and Telecommunication Corporation in the period 2010-2011.