Education

National Tsing Hua University (NTHU)
Ph.D. Institute of Service Science (In progress)

National Taiwan Normal University (NTNU)
B.Eng. Department of Technology Application and Human Resource Development

Journal Publications

1. Hsu, P. F., Chen, S. C., & He, W. Y. (2024). Data Mining Augmented Survey Research. Communications of the Association for Information Systems, 54(1), 20. https://doi.org/10.17705/1CAIS.05418 

2. Hsu, P. F., Lu, Y. H., Chen, S. C., & Kuo, P. P. Y. (2024). Creating and validating predictive personas for target marketing. International Journal of Human-Computer Studies, 181, 103147. https://doi.org/10.1016/j.ijhcs.2023.103147

3. Hsu, T. C., Abelson, H., Patton, E., Chen, S. C., & Chang, H. N. (2021). Self-efficacy and behavior patterns of learners using a real-time collaboration system developed for group programming. International Journal of Computer-Supported Collaborative Learning, 16(4), 559-582. https://doi.org/10.1007/s11412-021-09357-3

Conferences and Workshops

1. Chen, S. C.*, Hsu, P. F., & Hsieh, J. P. A. (2026, June 30-July 1). Triadic Power Alignment in Business Intelligence System (BIS) Use: A Three-Level Perspective on Power Users, Report Developers, and End Users. In The Taiwan Summer Workshop on Information Management (TSWIM 2026), Hsinchu City, Taiwan. 

2. Chen, S. C.*, Hsu, P. F. (2025, July 5-9). From External to Integrated: Revealing the Composition of Extrinsic Motivation among Multi-roles. In PACIS 2025 ISR Paper Development Pre-Workshop.

3. Chen, S. C., Hsu, P. F.*, Yeh, C. C., & Wei, C. P. (2025, July 1-3). How to Integrate Qualitative Analysis with Emerging Intelligent Tools? In The Taiwan Summer Workshop on Information Management (TSWIM 2025), Taoyuan City, Taiwan.

4. Lin, B. C., Chen, S. C.*, & Hsu, P. F. (2024, December 15-18). How Extrinsic Motivators Affect Users’ IT Engagement? In ICIS 2024 TREOs.

5. Hsu, P. F.*, & Chen, S. C. (2024, August). Unveiling the Dynamics of SaaS Freemium Strategies. In AMCIS 2024 Proceedings. 5. https://aisel.aisnet.org/amcis2024/stratcompis/stratcompis/5 

6. Chen, S. C.*, Chiu, K. J., & Hsu, P. F. (2024, July). Contextualization of Multi-dimensional BI System Effectiveness: Objective and Subjective Measures. In The Taiwan Summer Workshop on Information Management (TSWIM 2024), Kaohsiung City, Taiwan. 

7. Chen, S. C.*, Nian-Hung Lee, & Hsu, P. F. (2024, May). Examining Employee Trust-building with Intelligent Automation System in Digital Transformation. In International Conference on Electronic Commerce 2024 (25th ICEC), Seoul, South Korea.

8. Chen, S. C.*, Chiu, K. J., & Hsu, P. F. (2024, May). Exploring Subjective and Objective Measures of System Effectiveness. In Extended Abstracts of the CHI Conference on Human Factors in Computing Systems (pp. 1-8). https://dl.acm.org/doi/full/10.1145/3613905.3650963

9. Hsu, P. F.*, Chen, S. C., Kuo, M. L (2023, December 13-15). 數位轉型與資料分析基礎. In The 2nd e-Learning International Conference & Open Education Forum, Yilan, Taiwan.

10. Hsu, P. F.*, Hsueh, C. E., & Chen, S. C. (2022). Examining Unified Theory of Acceptance and Use of Technology (UTAUT) in Digital Transformation Success. In International Conference on Service Science and Innovation (ICSSI 2022), November 17-19, 2021, Kaohsiung, Taiwan.

11. Hsu, P. F.*, He, W. Y., & Chen, S. C. (2022). Who is willing to pay? Explainable theory-based prediction vs. pure data-driven prediction. PACIS 2022 Proceedings, 295. https://aisel.aisnet.org/pacis2022/295

12. Chen, S. C.*, Chang, Y. H., Huang, J. H., Hsu, C. W., Lin, C. H., & Kuo, P.Y. (2022, April 29–May 5). Exploring the Effect of Emotion Awareness Intervention on Reducing FoMO. In CHI Conference on Human Factors in Computing Systems Extended Abstracts (CHI ’22 Extended Abstracts), New Orleans, LA, USA. https://doi.org/10.1145/3491101.3519839 

13. Chen, S. C., Lai, C. Y., Li, X. C., Cai, S. B., Huang, J. Y., & Tseng, Y. C.* (2021, March 18-20). A Human-AI Hybrid System for Early Career Exploration. In The 5th International Conference on Ambient Intelligence and Ergonomics in Asia (AmI&E2021), Penghu, Taiwan.

Patents 

1. Hsu, T. C., Tseng, Y. H., & Chen, S. C. (2022). Education gaming system. U.S. Patent Application No. 17/193,415. https://patents.google.com/patent/US20220062751A1/en 

2. Hsu, T. C., Tseng, Y. H., & Chen, S. C. (2021). 桌遊教具. TW Patent Application No. TW I725911B. https://patents.google.com/patent/TWI725911B/zh 

Community Service

• 2026, Conference Reviewer, Pacific Asia Conference on Information Systems (PACIS)

• 2026, Workshop Reviewer, Taiwan Summer Workshop on Information Management (TSWIM)

• 2023, Conference Reviewer, Hawaii International Conference on System Sciences (HICSS)

Academic Works

Research Assistant

• 2020-Ongoing, Research Assistant, NTHU

• 2019-2020, Research Assistant (Full-time), NTNU

• 2016-2019, Research Assistant, NTNU

Educator

• 2023-2024, Educator/TA, Fundamentals of Digital Transformation and Data Analytics (Future Learn)*English

• 2023-2024, Educator/TA, Business Analytic Using Forecasting (Future Learn) *English

Teaching Assistant

• 2022-2025, TA, Research Methods (ISS Master Program)

• 2024-2025, TA, Seminar I (ISS Master Program)

• 2022-2025, TA, Management Information Systems (ISS Master Program) *English

• 2023, 2025, TA, Business Analytics using Data Visualization (MBA Program) *English

• 2023-2024, TA, Seminar I & Seminar II (ISS Ph.D. Program) *English

• 2022-2023, TA, Management Information Systems for Managers (MBA Program)

Others

• 2023-2024, ISS Lab Manager

Awards & Scholarships

Awards

• 2026, Outstanding Teaching Assistant Award 傑出教學助理獎
  (Management and Information Systems)

• 2025, MOE Benchmark MOOCs Award 教育部磨課師標竿課程獎
  (Fundamentals of Digital Transformation and Data Analytics)

• 2025, CTM Doctoral Research Award
  
  

Scholarships

• 2026, NSTC Ph.D. Students Study Abroad Program 博士生千里馬計畫
  CTM Travel Grant for Ph.D. Students' Overseas Visiting 博士生訪問國際名校增能獎
  (Georgia State University)

• 2024, ICIS 2024 Scholarship Program

• 2023 - 2026, NTHU Principal Scholarship

• 2022 - 2026, NSTC Excellent Doctoral Student Scholarship

• 2018, MOST College Student Research Creativity Award